Our network is relatively new. This means rather than having to make the best use of outdated wiring and infrastructure we use the latest technology to make sure our network is fast and reliable.
We don’t believe in contention ratios, where 5,10 or even 50 users might all fight for the same bit of bandwidth, we monitor usage closely and make sure the capacity keeps up with demand, meaning our network is ready and waiting whenever you need it.
Our network has a series of radio towers which host the transmission equipment we use to connect to our customers. There is a basic diagram above.
As you can see our towers are generally fed by physical fibre connection which either connects back to our main data center based on the south coast, or to another part of the network core. We call this ‘back-haul’ once we have collected your data locally we ‘haul’ it over our private connections to deliver it to the internet. In the event of a failure the network can switch to alternative feeds, so that no one site is completely reliant on one connection to the back-haul network.
The towers use the 5ghz band to talk to our customers. This frequency is not affected by bad weather, such as rain (where heavy rain can cause the signal to degrade) and it also ‘scatters’ well, this means we can sometimes provide a service where you would not think it possible!
We use a variety of 5ghz and 24ghz links for our back-haul, for redundancy, or where a physical connection is not possible.